Welcome to The Jettsetter! We bring you exciting finds from around the world, conveniently delivered to your doorstep.Please take a moment to familiarize yourself with our shipping and return policies before placing your order.

Shipping:

• Free Shipping: We offer free shipping to you on all orders.
• Overseas and US Warehouses: Our products are housed in overseas warehouses as well as US warehouses. Some orders may come in separate packages with different delivery times.
• Estimated Delivery: Expect your order to arrive within  7-14 business days after it is processed. Please note this is an estimate and may vary depending on customs clearance and other unforeseen circumstances.
• Tracking: You will receive a confirmation email with tracking information once your order ships.

Returns:

We understand that sometimes things don't go as planned. However, due to the nature of our business, we can only accept returns for items that are:

• Damaged in Transit: If your item arrives damaged, please contact us within  14 days of receipt. We will require photos of the damage and the original packaging for processing.
• Incorrect Item Shipped: If you receive an item that is different from what you ordered, please contact us within  7 days of receipt.

Non-Returnable Items:

Unfortunately, we cannot accept returns for:

• Items damaged  after 14 days of receipt.
• Items that are not in their original packaging.
• Items that were incorrectly ordered (size, color, etc.)

Exchanges:

We do not offer exchanges. If you would like to exchange a damaged item we will refund you once item is returned and you will need to repurchase.

Return Process:

For accepted returns, we will provide you with a return shipping label via email. Please note that  return shipping costs will be the responsibility of the customer. Once we receive the returned item in its original condition, we will process a full refund for the purchase price (minus any return shipping costs) within  5 business days.

Important Notes:

• We are not responsible for lost or stolen packages during the return process. We recommend using a trackable shipping method with insurance.
• Original shipping costs are non-refundable.
• This policy applies to all purchases made on The Jettsetter website.

We appreciate your understanding and support! If you have any questions regarding our shipping and return policy, please don't hesitate to contact us.